Answers to all your questions about 77jap

A cooling-off period is a short-term break that lets you temporarily pause gaming activity on your account for a set number of days. To activate this at 77jap, contact the support team via live chat — they will process your request quickly. Your account balance remains safe during this time.

Self-exclusion is an option for a long-term break from your account. If you feel that gaming is having a negative impact on your daily life, you can use this feature to fully deactivate your account for a set period. The 77jap support team will assist you through the process, and your account cannot be reactivated before the exclusion period ends.

Yes, you can set your own daily, weekly, or monthly deposit limits. This lets you enjoy gaming responsibly within your own budget. To set a limit, contact 77jap support — send a request via live chat or email at [email protected]. Reducing a limit takes effect immediately, but increasing one may take some time.

There are certain signs to watch out for — such as repeatedly playing to try to recover lost money, spending beyond your budget, neglecting family or work because of gaming, or being unable to stop playing. If you notice these signs, contact 77jap support without delay or seek professional help.

You can find detailed information and support guidance on 77jap's responsible gaming page (Responsible Gaming). You can also reach us anytime via our 24/7 live chat or by email at [email protected]. Our support team assists in both Bengali and English.

The minimum deposit at 77jap is ৳300. This limit applies to all payment methods — bKash, Nagad, Rocket, and bank transfer. If you send less than ৳300, the transaction will not be processed and the amount will be returned.

To deposit at 77jap using bKash, first log in, then go to the deposit section and select bKash. Enter the amount and your bKash number to begin the process. Once the payment is confirmed, the balance will be added to your account. The minimum is ৳300 and the maximum amount is shown on the deposit page.

77jap does not charge any deposit fees of its own. However, mobile banking services (bKash, Nagad, Rocket) may apply their own service charges — this depends on the respective provider's policy. For bank transfers, your bank may apply its own charges.

Deposits are normally credited within a few minutes. If more than 30 minutes have passed, please contact our live chat with your transaction reference number or a screenshot. The support team will verify and resolve the issue quickly.

Bank transfers may take a little longer — generally anywhere from a few minutes to a few hours. Transfers can be made from most major Bangladeshi banks, including Dutch-Bangla Bank, BRAC Bank, and Islami Bank. It is important to include the correct reference number for a secure and fast transaction.

77jap has three VIP levels: Bronze, Silver, and Gold. Each level comes with a weekly cashback benefit — up to 0.4% for Bronze, up to 0.8% for Silver, and up to 1.2% for Gold.

Each week, your cashback is determined based on your total net loss. Bronze members receive up to 0.4%, Silver members up to 0.8%, and Gold members up to 1.2% cashback. This amount is added to your account at the end of the week, and you can contact support for details on amounts and terms.

VIP levels advance through regular gaming activity. The more active you are and the more you continue gaming, the greater your chance of moving from Bronze to Silver and from Silver to Gold. Contact 77jap support to learn about the specific criteria.

In addition to weekly cashback, VIP members enjoy priority support, special promotional offers, and faster withdrawal processing. Gold members receive the highest level of benefits. Ask 77jap support for a detailed breakdown of specific benefits.

If there is not enough activity within a set period, a VIP level may be reassessed. 77jap wants players to stay active and enjoy regular gaming. Contact support to learn the specific rules for maintaining your level.

The wagering requirement for the 77jap welcome bonus is 10 times (10x), and it applies only to the bonus amount — not the total balance. For example, if you deposit ৳1,000 and receive a ৳1,000 bonus, you will need to place ৳10,000 in bets to withdraw the bonus (৳1,000 × 10).

No, the welcome bonus is available to each player only once and can only be received on the first deposit. If the same person attempts to claim the bonus by creating multiple accounts, it will be considered a rule violation and there is a risk of the account being closed.

Yes, if you have activated a bonus but no longer wish to use it, you can contact the support team to request a bonus cancellation. However, please note that once a bonus is cancelled, it cannot be reactivated. It is wise to read the terms carefully before accepting a bonus.

Yes, every bonus has an expiry period. If the wagering is not completed within the set time, the bonus may be automatically removed. So after accepting a bonus, read the expiry terms carefully and use it in time. Contact support for specific information about expiry.

The 77jap welcome bonus is 100% of your first deposit — up to ৳5,000. To receive the maximum bonus, you need to deposit ৳5,000 or more. Example: depositing ৳12,000 gives a bonus of ৳5,000, bringing the total balance to ৳17,000.