77jap Privacy Policy

What Information We Collect

We collect various types of information during registration and use of 77jap. This information falls into two main categories:

1.1 Personal Information You Provide

This includes information you give us directly:

• Full name and date of birth (for age verification — service is available to those aged 21 and above only)
• Valid email address and mobile number
• Bangladeshi National ID (NID) or passport number (for identity verification)
• Residential address
• Payment information: bKash, Nagad, or Rocket account number, or bank account details
• User-chosen username and password

1.2 Automatically Collected Information

Certain information is collected automatically when you use our site:

• IP address and device identification information
• Browser type, language, and operating system
• Page views, session duration, and navigation history
• Information collected through cookies and similar tracking technologies
• Gaming activity logs: bet amounts, win/loss records, game preferences
• Deposit and withdrawal transaction history

Purpose of Using Information

77jap uses your information for the following legitimate purposes:

2.1 Account Management and Service Delivery

• Creating, verifying, and managing your account
• Processing deposit and withdrawal requests
• Applying bonuses and promotional offers
• Providing VIP program benefits
• Delivering customer service and technical support

2.2 Legal and Security Obligations

• Identity verification to comply with Anti-Money Laundering (AML) policies
• Preventing access by minors (21+ age verification)
• Detecting and preventing fraud, deception, and account abuse
• Complying with applicable laws and regulations
• Resolving disputes and maintaining audit trails

2.3 Service Improvement and Communication

• Analysing user behaviour to improve the website and gaming experience
• Communicating promotional offers and updates by email (only if you have given consent)
• Sending responsible gaming notifications
• Contacting you to resolve technical issues

Information Sharing and Third Parties

77jap may share your information with the following parties in specific circumstances and for limited purposes:

3.1 Payment Processors

Necessary payment information is shared with bKash, Nagad, Rocket, and authorised Bangladeshi banks to complete transactions. This information is used solely for transaction verification and processing.

3.2 Technology and Service Partners

We work with trusted technology providers to operate the site. These partners process information only according to our instructions and within the limits of this privacy policy.

3.3 Legal Obligations

Information may need to be disclosed to authorities due to court orders, government directives, or legal obligations. In such circumstances, we provide only the minimum information necessary.

Cookies and Tracking Technologies

77jap uses various types of cookies. These cookies help improve your experience and ensure the smooth operation of the site.

4.1 Essential Cookies

These cookies are essential for the core functionality of the site. They include maintaining login sessions, security tokens, and saving language preferences. These cookies cannot be disabled.

4.2 Analytical Cookies

These cookies help us understand how users interact with the site. The information collected is aggregate and anonymous. These cookies can be disabled from your browser settings.

4.3 Cookie Controls

You can delete or block cookies at any time by changing your browser settings. Please note that disabling essential cookies may affect some site functionality.

Data Security Measures

77jap has adopted industry-standard security measures to protect your personal information:

• SSL/TLS Encryption: All data transferred between your browser and our servers travels through encrypted channels
• Encrypted Database: Stored personal information is protected with encryption
• Access Controls: Only authorised staff have access to personal information and operate under strict confidentiality agreements
• Regular Security Audits: Regular security assessments are conducted to identify system vulnerabilities
• Two-Factor Authentication: Two-factor authentication is available for additional account security
• Incident Response Plan: Procedures are in place to respond promptly to any potential security breach

Data Retention Period

77jap retains your personal information only for as long as necessary to fulfil the purposes described in this policy or as required by legal obligations.

6.1 Active Accounts

While your account is active, all your information is retained and used to provide the service.

6.2 After Account Closure

After account closure, financial transaction records, identity verification documents, and gaming history are retained for a specified period in accordance with legal obligations. Once that period has passed, the information is securely deleted or anonymised.

6.3 Marketing Communications

If you unsubscribe from promotional communications, your email address will be removed from marketing lists within a reasonable time.

Your Rights

As a user of 77jap, you have the following rights regarding your personal information:

• Right of Access: You have the right to know what information we hold about you and to receive a copy of that information
• Right to Rectification: If any of your information is inaccurate or incomplete, you can request that it be corrected
• Right to Erasure: In certain circumstances you may request that your personal information be deleted — however, some information may need to be retained due to legal obligations
• Right to Object to Processing: You may object at any time to your information being used for marketing purposes
• Right to Portability: You may request your information in a structured, machine-readable format
• Withdrawal of Consent: If you have given consent for processing your information, you may withdraw it at any time

To exercise these rights, contact us at [email protected]. We will process your request and notify you within a reasonable time.

Protection of Children and Minors

77jap strictly prohibits its services to anyone under the age of 21. We actively prevent minors from creating accounts and verify age at the time of registration for this purpose.

If we become aware that information has been collected from a person under the age of 21, we will immediately close that account and delete the associated information.

Changes to the Policy

77jap may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• A notice will be published on the website
• A notification will be sent to your registered email address
• The "Last Updated" date at the top of the page will be changed

If you continue to use the site after a revised policy is published, this will be considered acceptance of the new policy. For this reason, we recommend that you review this page from time to time.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our privacy team:

We respect your privacy and protecting your information is our highest priority. Our goal is to provide you with a safe and enjoyable experience at 77jap.